FAQS

 
  1. PAYMENT
I have problems with the payment process. Help me.
If you experience any problems concerning the payment, please contact us and give as much information about your order as you can. We will try to fix this.
  1. SHIPPING & DELIVERY
I have not received my order even though the estimated delivery time has passed. What do I do?
If your item is taking too long to arrive, please contact us, and we will immediately offer you a solution.
Can I get the tracking information?
We ship all of our orders with fully tracked mailing services, and you should have received your tracking number in your shipping confirmation email.
  1. RETURNS
I want to return the item. How can I do it?
Simply contact us with a reason for your return, and we will be happy to help.
When can I return the item?
In our return policy, where you will find all the cases when we accept returns.